Privacy Notice

1. About this notice and contacting us

VELORA is the service name of a private matchmaking service focused on Thailand. Contact VELORA through WhatsApp Business or Telegram for application support, privacy questions, access or deletion requests. A separate email is not required.

The identity and business address of the person or entity responsible for your information, and any additional information needed for your application, are supplied in the private conversation before we ask for your profile or photographs or accept payment. The service name alone is not a claim of incorporation or a professional licence.

2. Information used

This website has no applicant account, public profile directory, applicant database or photograph-upload form. When you contact us, your chosen messaging service conveys the contact details and messages you decide to send. Profile review can involve the profile details, adult photographs, preferences and payment confirmation needed for the agreed service.

Please do not send passwords, full card details, security codes, intimate photographs or unnecessary identity documents. Before any particularly sensitive information or additional identity evidence is requested, we explain why it is needed, how it will be used and any separate consent required.

3. Purposes and consent

Contact information is used to answer your enquiry and arrange the application. Profile information is used for the agreed individual review and search for possible introductions. Payment and request records are used to administer the service, handle complaints and meet applicable legal obligations.

The contact form on this website prepares a message; it does not submit a profile or store a consent record. We confirm the applicable privacy information and any required profile/photo consent in private chat before collection. Consent to a review is separate from permission to send your profile to a potential partner or publish it.

Participation is for people aged 18 or over. We confirm any additional consent or legal-capacity requirements that apply before profile review or payment. Withdrawing consent does not affect processing already lawfully completed, but may mean a consent-based service can no longer continue.

4. Website technology

Netlify hosts this website and may process IP addresses and technical request logs to deliver and secure it. This build has no advertising pixels, third-party analytics scripts or online payment integration. The website does not ask for precise device location.

Your manual TH/EN choice is stored in your browser for up to one year using local storage and a language cookie. You can remove it using “Reset language preference” in the footer or browser settings. On Netlify, a country-based rule may suggest Thai for visitors in Thailand; a saved language choice takes priority. Direct language-page links remain available.

5. Sharing and international services

Profile details and photographs are shared with a prospective partner only after you approve the particular recipient and information in private chat. Permission to publish a real story or photograph in marketing is requested separately. There are no public applicant profiles on this website.

WhatsApp, Telegram, Netlify and the banks or payment services involved operate their own systems. Messages, hosting logs or transfer records may be processed outside Thailand. Payment is arranged privately by transfer to a Tajikistan-issued card; payment data is handled by the relevant financial services, not collected by this website.

Before collecting profile information, we explain the relevant recipients, cross-border handling and any safeguards or additional permission required for the actual arrangement. The site does not promise that all information remains in Thailand.

6. Retention, deletion and security

Profile information is used while your application and any expressly agreed follow-up are active. You may request deletion at any time through WhatsApp Business or Telegram. We explain the applicable retention criteria before collecting your profile; information is not to be kept indefinitely merely because no deletion request was made.

On a deletion request, we stop further optional introductions and review what can be erased. Limited information may need to be retained for legal obligations or the establishment, exercise or defence of legal claims. We explain any applicable exception. Separate messaging-provider records and copies already lawfully received by others may not be under our direct control.

Access should be limited to those who need the information for the agreed service. Private messaging and softened faces in website illustrations do not guarantee anonymity, an absence of breaches or complete security. No independent security certification is claimed.

7. Your choices and rights

You may contact us through either messenger to request access, correction, deletion, restriction or portability where applicable, object to processing, or withdraw consent for future consent-based processing. Reasonable identity confirmation may be needed to protect your information, but you should not send unnecessary documents.

You may refuse a proposed introduction or optional sharing without authorising disclosure. We respond to rights requests under applicable legal requirements and explain any lawful limitation. You may also raise a complaint with the competent data-protection authority.

8. Changes to this notice

Material changes are explained where required. A new purpose or disclosure requiring fresh consent is not authorised simply by changing this page. The version and update date appear above.